AI · 2 HOURS
AI Literacy under the EU AI Act
AI Literacy under the EU AI Act explains to managers and team leaders, in plain terms, what Article 4 asks of organisations using AI and what it does not. You finish with a one-page AI literacy plan that prepares a record of the measures taken and states plainly what it does not claim.
About this course
Article 4 of the EU AI Act, Regulation (EU) 2024/1689, places a duty on providers and deployers of AI systems to take measures towards a sufficient level of AI literacy among their staff and others who use AI systems on their behalf, and most employers whose staff use AI tools at work are deployers. Much of what managers hear about the provision comes from vendors and hurried announcements claiming that a certificate, a set number of hours, or one course is required, none of which the text says.
The course reads Article 4 and the Act's definition of AI literacy in plain terms, explains what they do not give you, and shows how to write a literacy measure for each role and an honest internal record of what was done. You finish with a signed one-page AI literacy plan for your area, including a plain statement that the plan is not a claim of compliance; the course is not legal advice, and neither the course nor its record makes anyone compliant.
What you will take away
- You will be able to explain in general terms what Article 4 asks of providers and deployers, and tell a statement that is in the provision from one that goes beyond it.
- You will be able to describe AI literacy for one role in terms of the skills, knowledge, and understanding it needs, tied to the systems used and the people affected.
- You will be able to identify claims the Act does not support, such as required certificates, approved courses, set hours, or statements that a course makes an organisation compliant.
- You will be able to write a literacy measure that names the role, the systems, the context, the people affected, what the person must be able to do, and how you will know.
- You will leave with a signed one-page AI literacy plan covering scope, measures for each role, the record to be kept, the owner and review, and what the plan does not claim.
Who this course is for
- Managers and team leaders who have been asked what their area needs to do about AI literacy and want to answer from the text rather than from a sales email.
- Operations and compliance support staff who must check briefings, board slides, and vendor claims about the Act before they are circulated.
- Learning and development and HR professionals who need to design literacy measures that differ by role instead of buying one course for everyone.
- Heads of department whose teams, including agency staff and contractors, use AI systems that affect customers, applicants, or colleagues.
What you will do
Each lesson teaches one part of the method, works through a realistic example, and ends with a check on a case you have not seen. The course closes with an assessment and then the piece of work you sign.
- 5lessons with a worked example and a check
- 7scenario questions in the course assessment
- Signedthe AI literacy plan, with a record anyone can verify
- 2 hoursat your own pace, with progress saved
- 01
Lesson
What Article 4 asks
This lesson reads Article 4 in general terms, explains who counts as a provider or a deployer, and shows that the duty is reasonable, targeted effort rather than a pass or fail test. You mark each sentence of a colleague's summary as in Article 4 or not in Article 4.
- The duty in plain words
- Who must act
- What kind of duty it is
- Two labels for any summary
You mark 4 statements from a realistic case and receive an explanation for each one.
- 02
Lesson
What AI literacy means
This lesson reads the Act's definition of AI literacy and separates it into skills, knowledge, and understanding, explaining why the sufficient level differs by role. You choose which of two descriptions of literacy for a payroll team follows the definition and fits the role.
- The definition in the Act
- Three parts worth separating
- Why the level differs by role
- What AI literacy is not
You compare two versions of the same piece of work, choose the stronger one, and see the reasoning behind the answer.
- 03
Lesson
What it does not give you
This lesson sets out what the Act does not require, including certificates, approved courses, and set hours, and explains that Article 4 is one provision among many. You mark each sentence of an internal briefing as supported by the Act or a claim the Act does not support.
- Claims the Act does not support
- Article 4 is one provision among many
- Two labels for briefings and announcements
- What this course's record is
You mark 4 statements from a realistic case and receive an explanation for each one.
- 04
Lesson
A measure for your role
This lesson explains what a literacy measure is and the six parts it needs, with particular attention to writing an ability someone could actually watch. You edit a finance team measure so that it names the systems, the context, the people affected, the ability, and the evidence.
- What a measure is
- The six parts
- Writing what people must be able to do
- Two labels for a draft measure
You repair a flawed draft so it meets the standard the lesson sets, and your revision is checked against it.
- 05
Lesson
What a record contains
This lesson explains what an internal record of literacy measures is for and the five things each entry should contain, including evidence beyond attendance. You mark each line of a draft record as recording what was done or claiming more than was done.
- What a record is for
- What each entry contains
- Two labels for a record entry
- Keeping the record honest over time
You mark 5 statements from a realistic case and receive an explanation for each one.
- 06
Course assessment
Course assessment
This lesson recaps what Article 4 asks, what literacy means, what the Act does not give you, and how measures and records work, then answers one director's request with the whole method. You answer seven scenario questions and need six correct answers to pass.
- What Article 4 asks, and what literacy means
- What it does not give you
- Measures and records
You judge 7 new workplace situations, with feedback on every option, and need 6 correct to pass.
- 07
Final work and signed record
The plan
This lesson brings your measures, your record outline, and a required statement of limits together on one page, and explains where claim words must not appear. You write the AI literacy plan for your own area in five labelled parts and sign it for your record.
- What goes on the page
- The statement of limits
- Two labels for the statement of limits
- How the plan is checked
You write the AI literacy plan for your own work, part by part, and sign it as your record.
GOOD WORK.THE AI LITERACY PLAN, SIGNED.
WHAT CHANGES
What the course changes for you and your organisation.
- 01
Budget spent on measures that fit
Because you can read vendor claims against the text of Article 4, your organisation is less likely to buy a generic course on the strength of requirements the Act does not contain. Effort goes instead to the roles whose outputs affect people's pay, jobs, health, or money.
- 02
Measures a manager can review
Each measure states an ability someone could watch and the evidence that will show it worked, such as a review of a sample of real work. Managers can check whether a measure has done its job rather than relying on an attendance list.
- 03
Honest records and clear limits
The course teaches you to write record entries that state what was done and what was found, and to keep words such as 'compliant' and 'certified' out of them. When a director or insurer asks whether the organisation is covered, you can give a factual answer and leave wider judgements to legal or compliance advisers.
- 04
A documented AI literacy plan
Article 4 of the EU AI Act has applied since 2 February 2025 and asks providers and deployers to ensure a sufficient level of AI literacy among their staff. KPMG and the University of Melbourne found that only 27% of people in the UK have any AI education or training, so organisations serving EU markets need a plan and a record of the measures they take.
ROLES THIS SKILL SHOWS UP IN
Roles where these skills are already valued and paid for.
These figures are published salary bands and wage premiums, not a guarantee that finishing this course moves you to the top of the range. They are here so you can see what the market is already paying for the work you will practise.
AI Prompt Engineer
£62,750 to £115,000, midpoint £92,500
Robert Half's 2026 UK guide. London midpoint is £125,750.
Artificial Intelligence Engineer
Midpoint £65,750
The neighbouring engineering role in the same Robert Half guide, for people who take the brief into a built system.
Machine Learning Engineer
Midpoint £75,000
Same guide. The brief you write here is the instruction that role then tests.
AI enablement or operations lead
Premium on the role you already hold
PwC found specialist AI skills carried a 34.2% wage premium in 2025. Many of those postings sit inside operations, customer, and people teams rather than a lab.
Customer communications or account work
The same seat, with a skill the posting now names
The course artefact is a prompt card a colleague can run. That is the work those teams are hiring people to supervise.
Learning, knowledge, or product operations
Listed against the AI-skilled premium
These roles now ask for someone who can brief a model, check the output, and leave a reusable instruction. That is the check this course marks.
QUESTIONS
Questions about AI Literacy under the EU AI Act
- What is AI Literacy under the EU AI Act about?
- Article 4 of the EU AI Act, Regulation (EU) 2024/1689, places a duty on providers and deployers of AI systems to take measures towards a sufficient level of AI literacy among their staff and others who use AI systems on their behalf, and most employers whose staff use AI tools at work are deployers. Much of what managers hear about the provision comes from vendors and hurried announcements claiming that a certificate, a set number of hours, or one course is required, none of which the text says. The course reads Article 4 and the Act's definition of AI literacy in plain terms, explains what they do not give you, and shows how to write a literacy measure for each role and an honest internal record of what was done. You finish with a signed one-page AI literacy plan for your area, including a plain statement that the plan is not a claim of compliance; the course is not legal advice, and neither the course nor its record makes anyone compliant.
- Who is AI Literacy under the EU AI Act for?
- Managers and team leaders who have been asked what their area needs to do about AI literacy and want to answer from the text rather than from a sales email. Operations and compliance support staff who must check briefings, board slides, and vendor claims about the Act before they are circulated. Learning and development and HR professionals who need to design literacy measures that differ by role instead of buying one course for everyone. Heads of department whose teams, including agency staff and contractors, use AI systems that affect customers, applicants, or colleagues. No specialist background is assumed, and every term is explained before it is used.
- What will I be able to do after AI Literacy under the EU AI Act?
- You will be able to explain in general terms what Article 4 asks of providers and deployers, and tell a statement that is in the provision from one that goes beyond it. You will be able to describe AI literacy for one role in terms of the skills, knowledge, and understanding it needs, tied to the systems used and the people affected. You will be able to identify claims the Act does not support, such as required certificates, approved courses, set hours, or statements that a course makes an organisation compliant. You will be able to write a literacy measure that names the role, the systems, the context, the people affected, what the person must be able to do, and how you will know. You will leave with a signed one-page AI literacy plan covering scope, measures for each role, the record to be kept, the owner and review, and what the plan does not claim.
- How long does the course take, and how is it taught?
- The course takes about 2 hours and is studied online at your own pace. It has 5 lessons, each with a worked example, a practice exercise, and a check on a new case, followed by a course assessment of 7 scenario questions in which you need 6 correct to pass. Your progress is saved to your account.
- Do I get a certificate?
- Yes. When you pass, you sign a record that names you, the course, and the AI literacy plan. Anyone you share it with can verify it online and download it as a PDF. The record confirms what you completed and does not claim compliance with any regulation.
- How much does it cost, and when can I start?
- The course costs £99, paid once by card through Stripe. Access begins as soon as payment is confirmed, and you can save a sign-in to return to the course from any device.
- Can my organisation train a whole team?
- Yes. Individuals can buy any self-paced course online, and organisations can book trainer-led courses for teams, in person or online, through the Experrt Academy.
More ai courses are listed on the self-paced ai courses for professionals page.
THERE IS A NEXT CHAPTER.
Start today, and finish with
the AI literacy plan your organisation can use.
Checkout takes an email address and a card, and access begins as soon as payment is confirmed. When you finish, you sign a record that names you and the AI literacy plan, which anyone you choose can verify online. The record confirms what you completed and does not claim compliance with any regulation.