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Practitioner6 hrsIn person / Live online

AI Foundations for Every Role

A facilitated introduction for staff who have little or no structured experience with AI tools. Participants leave having used AI on their own real work, with a clear view of what these systems can and cannot do.

What participants can do afterwards

  • Describe in plain language how a large language model produces an answer
  • Complete three tasks from your own role using an AI assistant
  • Recognise the common failure modes: fabrication, staleness, and confident error
  • Decide when a task is and is not appropriate for an AI tool

Modules

3 modules, 6 facilitated hours.

  1. 1.What these systems actually do

    1.5 hrs

    A non-technical account of how a model produces an answer, and why that shape explains most of its failures.

    • Explain a model output to a colleague without jargon
  2. 2.Hands on with your own work

    3 hrs

    Participants bring three real tasks and work them through with an assistant, facilitated.

    • Complete three role-relevant tasks with AI assistance
  3. 3.Where not to use it

    1.5 hrs

    Boundaries: confidentiality, decisions that need a person, and tasks where AI is simply slower.

    • Decide when a task is unsuitable for an AI tool

How it is delivered

A facilitator runs the course live, in person or live online. Attendance is taken per session, participants submit work against the modules above, and a facilitator grades it. Those records stay with the organisation and can be exported.

Further reading

An answer nobody checks is a liability is the public briefing that sits next to this course.