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Public sector

AI and technology training for the public sector

Central government, local authorities, agencies and public bodies face the same tools as everyone else with tighter constraints around them: public money, public records, and decisions that affect people who cannot take their business elsewhere. These cohorts are built around proportionate, documented use and around explaining a decision afterwards.

Transform HR through AI and technology. Build better people services, connected systems and evidence-led decisions, with human judgement at the centre.

For the people doing the work day to day.

Built around public sector work

0 courses · 0 facilitated hours

Nothing in this sector matches that subject and level combination. Clear a filter above, or look at the courses that run for any sector below.

What this sector brings into the room

A decision that affects a citizen has to be explainable
Where AI touches casework, correspondence or triage, teams train on what the tool may do, what a human must do, and how to describe the difference to someone who asks. Verification habits carry more weight here than speed.
Records, requests and retention
Sessions cover what a tool creates that later becomes a record, and what that means for how it is used day to day.
A literacy programme across thousands of people
The sponsor course deals with scoping measures by role rather than pushing one generic module to every inbox, and with keeping the evidence as the programme runs rather than reconstructing it a year later.
Procurement decided years ago what you have
The technology track works on getting value out of licences the organisation already holds, which is usually more available capability than anything currently in a business case.

Also runs for any sector

These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.

HR, AI & People OpsPractitioner6 hrsIn person / Live online

AI for Everyday HR

Use AI to draft, organise and improve everyday HR work while checking accuracy and keeping sensitive employee information protected.

Individual Contributor, Team Lead

Explore course
HR, AI & People OpsPractitioner6 hrsIn person / Live online

AI-Assisted Recruitment Operations

Improve recruitment coordination, role briefs and candidate communications with AI, while keeping selection decisions with accountable people.

Individual Contributor, Team Lead

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HR, AI & People OpsPractitioner6 hrsIn person / Live online

Digital Onboarding & Employee Journeys

Create an onboarding experience that connects HR, managers and IT, using technology to make responsibilities and the next step clear.

Individual Contributor, Team Lead

Explore course
HR, AI & People OpsPractitioner6 hrsIn person / Live online

HR Data Quality & Connected Records

Make people data usable before adding AI. Practise checking fictional HR records, defining ownership and fixing the causes of poor data.

Individual Contributor, Team Lead

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HR, AI & People OpsPractitioner6 hrsIn person / Live online

HR Knowledge & Employee Self-Service

Prepare a trustworthy HR knowledge base and design an assistant that answers from approved sources and hands sensitive questions to a person.

Individual Contributor, Team Lead

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HR, AI & People OpsPractitioner6 hrsIn person / Live online

People Operations Workflow Automation

Turn a repetitive people-service request into a clear workflow with ownership, approvals and a reliable handover when automation cannot help.

Individual Contributor, Team Lead

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Which of these does your organisation actually need?

The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.