HomeSelf-paced coursesAI and automation courses for operations teams

AI and automation courses for operations teams

Operations teams carry the work nobody designed: the spreadsheet that runs the week, the handoff that is retyped between two systems, the new tool that half the team ignores. AI and automation can fix some of that, and make some of it worse.

The EU AI Act is the European Union's law on how artificial intelligence (AI) is built and used. Article 4 is its AI literacy duty. AI literacy means the skills, knowledge and understanding people need to use AI with judgement: what a tool can do, where it goes wrong and what they must check. If your operations staff use AI tools and the Act applies to your organisation, Article 4 applies to them too. National regulators enforce it from August 2026.

What has changed

Automation no longer needs a developer. That is good news and a new risk: an automation nobody can stop or explain is a liability. These courses build small, tested changes with an owner and an off switch.

Courses

Every course here is a short, self-paced online course with 12 months of access and a signed certificate when you pass. The certificate is not an accredited qualification and does not certify compliance with any law.

Buying for more than one person? On any course page choose "Buying for your team?" and buy between 2 and 50 places in one payment. You invite people by email, everyone gets their own sign-in, progress and signed record, and you can see who has finished.

Other roles

Start No-Code Automation, £99Buying for your team? 2 to 50 places

Questions

Do I need coding skills?
No. The courses are written for people who run processes, not for developers.
Which course should I start with?
No-Code Automation for Everyday Work (£99) if you have a repeating task to automate, or From Spreadsheets to Simple Systems (£99) if a spreadsheet is holding the process together.
How long does each course take?
Between 2 and 2.5 hours, at your own pace, with 12 months of access.
Can I buy places for my team?
Yes. Buy between 2 and 50 places in one payment from any course page.