Financial services and banking

AI and technology training for financial services

Banks, insurers, asset managers and the firms that serve them are using these tools already, usually ahead of the oversight that was meant to govern them. The work is not slowing that down. It is training people to verify what comes back, teaching managers what to review and how often, and giving the executive layer the questions to ask before the next proposal is signed off.

The tools your organisation already pays for, actually used - and the ones worth buying next.

Built around financial services and banking work

6 courses · 35 facilitated hours

Technology adoptionLeadership4 hrsIn person / Live online

Digital Change Without the Theatre

A half-day for the executive team that owns a change portfolio. Fewer initiatives, honest sequencing, and permission to stop things - the unglamorous decisions that decide whether digital investment lands.

Addresses: Culture & Support, Confidence & Skills

Director / Head of, Executive / C-Suite

Course outline
Technology adoptionManager8 hrsIn person / Live online / Blended

Running a Rollout That Sticks

Most technology failures are adoption failures. This is about the twelve weeks after go-live: who champions it, what you measure, and how to tell early that it is not landing.

Addresses: Culture & Support, Daily Practice

Team Lead, Manager, Director / Head of

Course outline
Technology adoptionPractitioner7 hrsIn person / Live online / Blended

Automating the Work Nobody Wants

The recurring, manual, low-judgement tasks that quietly consume a working week. Participants map one, automate it during the session, and leave with it running.

Addresses: Tools & Access, Daily Practice

Individual Contributor, Team Lead

Course outline
Technology adoptionPractitioner7 hrsIn person / Live online

Data You Can Actually Use

Why the report is wrong, and what to do about it. Covers the unglamorous work that decides whether anything downstream - dashboards, automation, AI - can be trusted.

Addresses: Tools & Access, Daily Practice

Individual Contributor, Team Lead

Course outline
Technology adoptionPractitioner4 hrsIn person / Live online

Everyday Security for Busy Teams

The security habits that survive a busy week, updated for a world where the phishing email is written by a machine and sounds exactly like your supplier. No fear, no jargon - just what to do and when.

Addresses: Responsible Use, Confidence & Skills

Individual Contributor, Team Lead, Manager

Course outline
Technology adoptionPractitioner5 hrsIn person / Live online

From Spreadsheets to Systems

Somewhere in your team a spreadsheet has quietly become the system: everyone depends on it, one person understands it, nothing backs it up. This course is about recognising that moment and moving on from it deliberately.

Addresses: Tools & Access, Daily Practice

Individual Contributor, Team Lead, Manager

Course outline

What this sector brings into the room

Second line asks what the first line is actually doing
Risk and internal audit start asking teams what they use AI for, and the honest answer is usually that nobody has written it down. Managers train on applying the firm's own policy to live requests, setting review thresholds and keeping a register that stands up to being asked for.
Client and customer material cannot go anywhere
Sessions are run on the constraint rather than around it: what may enter a tool, what may not, where the line sits for client-identifiable and market-sensitive material, and what the approved route looks like when someone needs the answer anyway.
Analysis nobody can reproduce is worse than no analysis
The analysis and reporting work is built around a trail: how the figure was reached, what was checked, and what a reviewer needs in order to sign it. Speed that cannot be defended is not a saving in this sector.

Also runs for any sector

These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.

Which of these does your organisation actually need?

The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.