Professional services
AI and technology training for professional services
Law, accountancy, consulting, agencies and advisory firms sell judgement by the hour, which makes AI both an obvious lever and an obvious threat to the model. These cohorts deal with the real question rather than the abstract one: which parts of the work the tools genuinely take, and how to keep the part clients are paying for.
The tools your organisation already pays for, actually used - and the ones worth buying next.
Built around professional services work
4 courses · 22 facilitated hours
Choosing Technology Well
For the manager who has to pick between three vendors and live with the answer. Covers evaluation against your own requirements rather than the vendor's demo script.
Addresses: Tools & Access, Responsible Use
Manager, Director / Head of
Course outlineAutomating the Work Nobody Wants
The recurring, manual, low-judgement tasks that quietly consume a working week. Participants map one, automate it during the session, and leave with it running.
Addresses: Tools & Access, Daily Practice
Individual Contributor, Team Lead
Course outlineEveryday Security for Busy Teams
The security habits that survive a busy week, updated for a world where the phishing email is written by a machine and sounds exactly like your supplier. No fear, no jargon - just what to do and when.
Addresses: Responsible Use, Confidence & Skills
Individual Contributor, Team Lead, Manager
Course outlineFrom Spreadsheets to Systems
Somewhere in your team a spreadsheet has quietly become the system: everyone depends on it, one person understands it, nothing backs it up. This course is about recognising that moment and moving on from it deliberately.
Addresses: Tools & Access, Daily Practice
Individual Contributor, Team Lead, Manager
Course outlineWhat this sector brings into the room
- Client confidentiality is the whole business
- What may enter a tool, under which client's terms, and what the approved route is when the answer is no. Practitioners leave able to make that call themselves rather than escalating every time.
- Drafting is most of the day
- Written work is where the time is, and where the quality risk sits. Sessions cover producing a first draft fast and interrogating it properly, which is a different skill from writing it yourself.
- Research and analysis that has to hold up
- Verification habits, source checking, and knowing the failure modes of the tool well enough to catch a confident answer that is wrong.
- The billing model is the elephant
- The manager and leadership sessions deal with measuring what changed, and with the difference between time saved and value captured, because in this sector they are not the same number.
Also runs for any sector
These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.
Which of these does your organisation actually need?
The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.