Professional services
AI and technology training for professional services
Law, accountancy, consulting, agencies and advisory firms sell judgement by the hour, which makes AI both an obvious lever and an obvious threat to the model. These cohorts deal with the real question rather than the abstract one: which parts of the work the tools genuinely take, and how to keep the part clients are paying for.
Transform HR through AI and technology. Build better people services, connected systems and evidence-led decisions, with human judgement at the centre.
For the people doing the work day to day.
Built around professional services work
0 courses · 0 facilitated hours
Nothing in this sector matches that subject and level combination. Clear a filter above, or look at the courses that run for any sector below.
What this sector brings into the room
- Client confidentiality is the whole business
- What may enter a tool, under which client's terms, and what the approved route is when the answer is no. Practitioners leave able to make that call themselves rather than escalating every time.
- Drafting is most of the day
- Written work is where the time is, and where the quality risk sits. Sessions cover producing a first draft fast and interrogating it properly, which is a different skill from writing it yourself.
- Research and analysis that has to hold up
- Verification habits, source checking, and knowing the failure modes of the tool well enough to catch a confident answer that is wrong.
- The billing model is the elephant
- The manager and leadership sessions deal with measuring what changed, and with the difference between time saved and value captured, because in this sector they are not the same number.
Also runs for any sector
These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.
AI for Everyday HR
Use AI to draft, organise and improve everyday HR work while checking accuracy and keeping sensitive employee information protected.
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Explore courseAI-Assisted Recruitment Operations
Improve recruitment coordination, role briefs and candidate communications with AI, while keeping selection decisions with accountable people.
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Explore courseDigital Onboarding & Employee Journeys
Create an onboarding experience that connects HR, managers and IT, using technology to make responsibilities and the next step clear.
Individual Contributor, Team Lead
Explore courseHR Data Quality & Connected Records
Make people data usable before adding AI. Practise checking fictional HR records, defining ownership and fixing the causes of poor data.
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Explore courseHR Knowledge & Employee Self-Service
Prepare a trustworthy HR knowledge base and design an assistant that answers from approved sources and hands sensitive questions to a person.
Individual Contributor, Team Lead
Explore coursePeople Operations Workflow Automation
Turn a repetitive people-service request into a clear workflow with ownership, approvals and a reliable handover when automation cannot help.
Individual Contributor, Team Lead
Explore courseWhich of these does your organisation actually need?
The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.