Professional services
AI and technology training for professional services
Law, accountancy, consulting, agencies and advisory firms sell judgement by the hour, which makes AI both an obvious lever and an obvious threat to the model. These cohorts deal with the real question rather than the abstract one: which parts of the work the tools genuinely take, and how to keep the part clients are paying for.
Transform HR through AI and technology. Build better people services, connected systems and evidence-led decisions, with human judgement at the centre.
Built around professional services work
0 courses · 0 facilitated hours
Nothing in this sector matches that subject and level combination. Clear a filter above, or look at the courses that run for any sector below.
What this sector brings into the room
- Client confidentiality is the whole business
- What may enter a tool, under which client's terms, and what the approved route is when the answer is no. Practitioners leave able to make that call themselves rather than escalating every time.
- Drafting is most of the day
- Written work is where the time is, and where the quality risk sits. Sessions cover producing a first draft fast and interrogating it properly, which is a different skill from writing it yourself.
- Research and analysis that has to hold up
- Verification habits, source checking, and knowing the failure modes of the tool well enough to catch a confident answer that is wrong.
- The billing model is the elephant
- The manager and leadership sessions deal with measuring what changed, and with the difference between time saved and value captured, because in this sector they are not the same number.
Also runs for any sector
These work the same way whoever is in the room. They are still delivered on your own material, so they are no less specific to you - the sector simply is not what changes them.
HR Technology Investment & Value
Challenge an HR technology business case using realistic costs, operational dependencies and evidence that employee services are improving.
Director / Head of, Executive / C-Suite
Explore courseHR Transformation Strategy & Roadmap
Shape a practical HR transformation roadmap around employee experience, operating capability and measurable value rather than a list of tools.
Director / Head of, Executive / C-Suite
Explore courseLeading People Change in an AI Workplace
Lead the people side of AI adoption with clear communication, participation and support as tasks, skills and working practices change.
Director / Head of, Executive / C-Suite
Explore courseResponsible AI Governance for HR Leaders
Establish practical oversight of HR AI use: ownership, evidence, access boundaries and review of consequential decisions by qualified people.
Director / Head of, Executive / C-Suite
Explore courseEmployee Listening with AI
Use AI to organise fictional employee feedback into useful themes without losing nuance or presenting generated interpretations as facts.
Manager, Team Lead
Explore courseHRIS Selection & Connected People Systems
Define what your HR systems must do, evaluate them through practical scenarios and plan reliable data handovers between services.
Manager, Team Lead
Explore courseLearning Operations & AI-Enabled Development
Connect learning needs, course design, delivery and evidence so development programmes support a measurable change in work.
Manager, Team Lead
Explore coursePeople Analytics for Better HR Decisions
Turn a people question into a defensible analysis using synthetic data, consistent metrics and a clear explanation of uncertainty.
Manager, Team Lead
Explore courseRedesigning HR Services with AI Agents
Design a bounded HR agent that can progress work, use approved records and return reviewable outputs, with clear permissions and recovery steps.
Manager, Team Lead
Explore courseSkills Mapping & Technology-Enabled Workforce Planning
Build a practical view of skills and future work, using AI to support exploration while keeping skill claims grounded in evidence.
Manager, Team Lead
Explore courseAI for Everyday HR
Use AI to draft, organise and improve everyday HR work while checking accuracy and keeping sensitive employee information protected.
Individual Contributor, Team Lead
Explore courseAI-Assisted Recruitment Operations
Improve recruitment coordination, role briefs and candidate communications with AI, while keeping selection decisions with accountable people.
Individual Contributor, Team Lead
Explore courseDigital Onboarding & Employee Journeys
Create an onboarding experience that connects HR, managers and IT, using technology to make responsibilities and the next step clear.
Individual Contributor, Team Lead
Explore courseHR Data Quality & Connected Records
Make people data usable before adding AI. Practise checking fictional HR records, defining ownership and fixing the causes of poor data.
Individual Contributor, Team Lead
Explore courseHR Knowledge & Employee Self-Service
Prepare a trustworthy HR knowledge base and design an assistant that answers from approved sources and hands sensitive questions to a person.
Individual Contributor, Team Lead
Explore coursePeople Operations Workflow Automation
Turn a repetitive people-service request into a clear workflow with ownership, approvals and a reliable handover when automation cannot help.
Individual Contributor, Team Lead
Explore courseWhich of these does your organisation actually need?
The readiness assessment scores each person across five dimensions and maps the gaps onto this catalogue, by department and by role. Five minutes per person, and it answers the question with a measurement rather than a guess.